Shipping Policy

Delivery Time=Processing Time+Shipping Time

Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.

For example, if you order a pair of shoes, it will need 3-5 business days of processing time and then 7-18 business days of shipping time. Therefore, you can expect to receive it in 10-23 business days.

Shipping fees are calculated based on weight.

(*There is a different processing time for a different item. You can check the processing time from the product page. Once your order is placed, you can check order shipping info from the online order status page. We will also inform you through your registered email or your phone.)

Note for taxes:

For most of the countries, our customers do not need to pay for importing fees, duties, or VAT(Valued Additional Tax). However, some limited countries (especially for some European countries such as Germany, Italy, UK, and Canada, etc.) may need to pay duties or VAT according to your countries’ levying rules.

If you have any further questions, please contact our customer services at service@thatlilshop.com